In accordance to Mr Joshua Chan, Manager of Tristan Equipment Supply, they believe in the business world, the ethics used in running the business is never to be neglected as it is one of the many factors in determining the public image of the company and its success.
In today’s complicated world, people tend to be extremely vigilant on corporations portraying their business, the image which represents the way they want it to be seen in the market economies and most of the times, the tendency of over-promising comes into the picture and trust issues get complicated when promises are not delivered the way they ought to be. Therefore in Tristan, they take pride in upholding their public image and the business ethics employed in delivering and fulfilling their promises to their valued customers.
Ever since the introduction of the new ‘urgent delivery’ service in March this year, which Tristan implemented in ensuring their customers get their goods delivered to specific destinations safely and on time, clients of Tristan often have nothing but praises on their sense of urgency, the short span of delivery time utilized in meeting the needs and demands of what is necessary, as well as the low costing clients are required to incur through the entire processing.
As proof of this, many clients were pleased to notice that not only did Tristan delivers shipments in an effective and efficient manner, the goods delivered are of excellent quality, tagging with a decently quoted pricing. Not to mention, in Tristan, clients are able to receive occasional updates on the status of their shipments ordered through various emails exchanged, along with attached photography upon confirmation to the time of delivery.
Mr Joshua Chan further explained, for a company to run well in a long term aspect, you need to have excellent management and employees taking pride of their given role and that will lead the company to have a good reputation both in terms of a track records and in terms of the business overall, with returning satisfied customers. And of course, the best way to get a good reputation is to ensure that your company has a strong tradition of ethical business behavior.